Refund and Return Policy

At ShopTeeTee.com, we strive to provide you with a seamless shopping experience, and your satisfaction is our top priority. If you find that your purchase requires a refund or return, please review the following guidelines to ensure a smooth process:

1. Eligibility for Refund and Return:

• Items must be in their original condition, unworn, unwashed, and with all original tags attached.
• Returns and refunds are accepted within 30 days of the date of delivery.

2. Requesting a Refund or Return:
To initiate a refund or return, please follow these steps:

• Contact our customer support team at info@shopteetee.com to request a Return Merchandise Authorization (RMA) number.
• Provide your order number and a detailed description of the reason for the return.
• Wait for our response with your RMA number and any additional instructions.

3. Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., you received the wrong item or a defective product).
• We recommend using a trackable shipping method to ensure your return is received.

4. Inspection and Processing:

• Once we receive your returned item, it will be inspected to ensure it meets the eligibility criteria.
• Refunds will be issued to the original payment method, and you will be notified via email once the refund is processed.
• Please allow 14 for the refund to appear in your account, depending on your payment provider.

5. Exclusions:

• We do not accept returns or provide refunds for personalized or customized items, unless they are defective or damaged.
• Clearance or final sale items are not eligible for return or refund.
• We reserve the right to deny returns that do not meet our policy requirements.

6. Damaged or Incorrect Items:

• If you receive a damaged or incorrect item, please contact us immediately with photographic evidence. We will arrange for a replacement or refund, including return shipping costs.

7. Contact Us:
If you have any questions or need further assistance regarding our refund and return policy, please feel free to contact our customer support team at info@shopteetee.com .

By shopping at ShopTeeTee.com, you agree to abide by our refund and return policy. We appreciate your trust in us, and we are committed to providing you with a positive shopping experience. Thank you for choosing us for your shopping needs!